I am mightily impressed by a recent presentation from Paul Adams, a senior user experience researcher at Google. Entitled ‘The real life social network’, it examines how people connect, relate and communicate with each other, and what this means for experience designers online. As someone who works agency-side I started thinking specifically about what the implications [...]

A recent study in the US found that more than half of social network users are worried about their privacy. In the main, privacy concerns seem to focus on the complexity of managing your public profile on Facebook and other services. However, with a growing awareness of broader privacy issues by  mainstream web users is beginning to invite more [...]

If you haven’t created a Facebook Page you need to do so now. The urgency is due to Facebook launching Community Pages. If you don’t have a Page of your own then these Pages will appear top of searches on Facebook for your brand terms. Community Pages are “dedicated to a topic or experience that is owned collectively [...]

I spent the weekend before last searching the internet for news about the well-being of members of my extended family who live just outside Concepcion – the epicentre of the huge earthquake that rocked Chile on 26 February. I was surprised to find that Google quickly became completely irrelevant to my search for information. It [...]

Over the weekend I read an article that included some interesting demographic and traffic stats comparing facebook, myspace, flickr and linkedin, unfortunately they had used US data (not that handy for us Brits) and it was pretty old (July 2008) so I decided to take a look at it myself.  Here at iCrossing social (and [...]