May. 27, 2015 | by jo-ann.fortune Socialbakers Engage 2015 Digest

Jo-ann Fortune, Creative Planner

We social media types have notoriously short attention spans – it comes with the constantly changing territ…

If you suffer with the same affliction, but just have to know the buzz from Socialbakers’ Engage speakers, cut straight to the chase via the links below.

1. Strategy & planning
2. Creativity & content
3. Customer Service
4. New platforms
5. Reporting

Or ignore all your digital distractions for just five minutes and read the whole article. It’s the new thing.

Engage image 1

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May. 26, 2015 | by James Allen Mobile friendly: How strong was the impact?

A recap of my previous post

Last time I wrote about whether I felt that the “Mobile Friendly” update would impact tablet devices. I came to the conclusion that tablet results and tablet rankings were separated out from ‘mobile’ (phone) results. I decided this based on the power of tablet devices, the size of their screens and also their generally higher bandwidth capacity. Since tablets are often used in the home with no sim card, they usually share desktop broadband speeds via home Wi-Fi setups, rather than using mobile signal data speeds (up to 4G).

My initial predictions were supported by a recent post on Search Engine Roundtable here. Now that we know exactly which types of devices and device-specific query spaces were impacted, we can begin to see some of the brands and sites which were affected most as a result of this update.

Who was affected by mobile friendly: The data

It’s still early days, but since 26th March 2015 (prior to the Mobile Friendly update) I have been collecting ranking and basic visibility data. The data itself concerns a few well known US and UK high-street brands (or otherwise well-known institutions):

American Airlines (
Boots the Chemist (
Dell Computing ( (Johns Hopkins University)
Primark (

All of the above sites showed issues when they were run through Google’s Mobile Friendly assessment tool.
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May. 14, 2015 | by Bill Connolly Unconscious Branding: Why emotion should drive content development

contentmarketingconference“Roughly 95% of decision making is unconscious.” This was one of many interesting insights from Douglas reason, largely drives consumer behavior. While the concept was not entirely new to me (it is similar to the premise of Malcolm Gladwell’s famed book Blink) I had never considered emotion in the context of a content marketing program.Van Praet’s keynote (best-selling author of the book Unconscious Branding: How Neuroscience Can Empower (and Inspire) Marketing) at the Content Marketing Conference in Las Vegas. In his talk, Van Praet focused on how emotion, not reason, largely drives consumer behavior. While the concept was not entirely new to me (it is similar to the premise of Malcolm Gladwell’s famed book Blink) I had never considered emotion in the context of a content marketing program.
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May. 13, 2015 | by Nancy LLoyd Is data killing creativity?

This question keeps rearing its head in the industry as changes come about in tech and advertising.

Advertising has always been intrinsically linked with technology; it is an ever evolving medium, with the advances in technology being a key driver in the changes we see. As the mediums with which we can communicate change, so must the advertising formats used upon them. The two have always evolved alongside each other, which is what we need to see continuing as we move into this data led style of advertising.

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May. 12, 2015 | by Isabell Muelke How to work with bloggers in Germany

As a German Digital Promotions Analyst working at iCrossing, I regularly work with bloggers in Germany. I wanted to share some interesting differences that I have discovered between how German bloggers operate compared with bloggers in the UK.

One of the most significant differences is that a lot of German blogs belong to larger media corporations like the BAUER and Bertelsmann Media Groups and are often simply the online media channels of well-known lifestyle magazines and other German newspapers. A good example of this is Wunderweib, which is a food and health blog belonging to the Bauer Media Group. While we have a lot of these in the UK too, the UK blogosphere extends way beyond them, in a way that the German one doesn’t. To work with these kinds of blogs, you need to contact the PR and Media departments of the corporation rather than directly contacting the writer. This can be quite time consuming and it can also be hard to get noticed as they usually get a lot of requests from brands and agencies. Your approach will be viewed more as a PR pitch than a blogger collaboration and as you can imagine, any content placed on the blog has to be agreed by the corporation before it’s posted.

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May. 01, 2015 | by Rosie Vero Generation Digital – Apprentice Showcase

Last week we held the Generation Digital Apprentice Showcase at our Brighton offices alongside the event organisers Creative Process and Coast to Capital LEP. The event was supporting digital growth through utilising new, local talent. The British weather held out so it was a great excuse for local business owners and apprentices alike to chat on the iCrossing terrace and to promote the benefits and importance of digital apprenticeships in the UK.

We heard from our CEO, Paul Doleman about just how quickly the world is changing due to the nature of digital. Paul discussed one of his roles at home as translator between his digital native children and his wife; his ability to explain who YouTube sensation Zoella is owed purely to his career in the digital industry.

‘We need young people to unleash the potential of a quickly changing world’.
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Apr. 23, 2015 | by Celebrating YouTube: Our favourite YouTube ads of all time

Today’s a big day for YouTube lovers around the world – we’re celebrating 10 years since the very first video was uploaded to the channel. YouTube has come a long way since the 23rd April 2005 – from the inaugural video of ‘Me at the Zoo’ (yes, it really was that) to today’s home grown YouTube vlogging superstars like Zoella – who reportedly earns £20000 a month from advertising.

To mark the occasion we thought we’d do a quick rundown of our favourite YouTube ads of all time. What makes this selection all so brilliant is that each one of them is a great bit of creative that has been made specifically for the platform – this was not about rehashing a TV spot (a very quick way to waste YouTube media budget), it’s about finding imaginative ways to get the most out of the few seconds you get before people can click the skip button. Rather than battle against the restrictions of the platform they play with them and to great effect.

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Apr. 22, 2015 | by Carsta Maria Mueller Why SEO and PR need to buddy up

The Global View

This year we have introduced The Global View – a series of Connect posts that will give you a quick snapshot of the big issues influencing digital marketing around the world, as seen by the different offices in the iCrossing network.

For the second in the series, the guys in Germany are discussing the need for PR and SEO to become best buddies. This continues to be a seriously hot topic for us in the UK as well and is something the UK SEO team have written about previously as well. Here’s what they had to say about it.

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Apr. 21, 2015 | by Adam Skalak Mobile algorithm update exposes Google’s struggle with ad revenue

The search community is buzzing today as Google’s biggest ever mobile algorithm update hits. And while the search engine giant is sending a strong message to brands – improve your mobile sites or else… does it also hint to the fact that Google is feeling the pinch?

Clearly too many brands have failed to develop their mobile friendliness in line with the massive increase in mobile search and this is hitting Google where it hurts most, advertising revenue. Their latest ad revenue figures show growth has slowed considerably over the last couple of years, despite mobile use continuing to boom.

The update will clamp down on sites that are not mobile-friendly – sites that are difficult to navigate on mobile or are simply not optimised for mobile. And Google has said that it will impact more sites than either the Google Penguin or Panda updates did.

But what’s interesting about this update is fact that Google has uncharacteristically given brands so much warning – it announced the update back in February. This algorithm update is not about catching people out who have been trying to game Google’s search algorithm. This is about Google wanting to dramatically change behaviour, get brands to improve mobile friendliness and to see a marked impact on the search landscape.

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Apr. 21, 2015 | by James Mortimer How to use paid social advertising to meet your business objectives

As we continue to see more social sites take their first steps into monetising their network through ads – Pinterest in the US being the latest to do so – the world of paid social is becoming an ever more complicated minefield for brands to negotiate.

In response, we have produced a series of guides that will help you get to grips with the different formats on offer and choose the right platforms for your campaign. But before we go into that, let’s take a look at the two things you absolutely must do before you start any paid social campaign:

1. Be clear on the business objective you want to achieve and stick to it
2. Put your customers at the heart of the campaign and get to know who they really are

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